We pride ourselves in not just supplying to, but also fully immersing ourselves in the transportation sector, and have done so for over 50 years. Ganymede work hard to identify transferable skills from other backgrounds such as military, and regularly sponsor Women in Rail events, all with the aim of improving quality and diversity within UK transportation.
Our extensive background within transportation makes us the preferred recruitment supplier to some of the biggest operating companies in the country.
TRANSPORTATION RECRUITMENT
We recruit for a wide range of jobs across transportation, including rolling stock, aerospace, buses and trams.
Hover over each area below for a preview of the specific jobs we recruit.
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Rolling Stock / Railway
Train Presentation Operatives
Gateline Assistants
Customer Service Assistants
Electrical Fitters
Mechanical Fitters
Vehicle Builders
Test Technicians
Maintenance Technicians
Stores Operatives -
Aerospace
Aircraft Technician
Aircraft Mechanic
Aircraft Fitter -
Buses and Trams
Maintenance Technicians
Vehicle Builders
Mechanical Fitters
Electrical Fitters
Latest Jobs In Transportation
Mechanical Fitter - Heavy Machinery / Vehicles
£35000 - 45000 per year
Southampton
Mechnical Fitter Southampton Salary Circa £40,000 with shift enhancements (weekly rotation of days & nights) If you are tired of giving up your weekends to heavy engineering shifts and want your Mondays back completely, then this roster is about to change your life. The Role and About You Imagine a mechanical fitting role where your weekend starts the moment you clock off, and you do not have to think about returning to work until Tuesday morning. You will step into a highly optimised shift pattern that completely protects your personal time. Working strictly between Tuesday and Friday, you will completely bypass Monday morning blues. With a rotation of 4 day-shifts (Tuesday to Friday) followed by a 3-day weekend, and 3 night-shifts (Tuesday to Thursday) followed by a 4-day weekend, your time away from work is fully maximised. Your day-to-day work will focus on the maintenance, inspection, and fault-finding of heavy vehicles. You will utilise your heavy mechanical skills to handle component replacements, brake testing, and structural repairs. If you come from a background in heavy plant, rolling stock, agricultural machinery, or heavy vehicle mechanics, your technical expertise will be highly valued here. The Company Ganymede is partnering with a key player in the transportation sector based at Southampton docks that recognises top-tier talent deserves a schedule that supports life outside of work as well as a good working environment at work. You will be backed by a team that takes pride in delivering excellence, providing you with a safe, modern workshop environment and the specialised tooling required to get the job done right first time. Next Steps You do not need to worry if your CV is not completely up-to-date right now. If you are a skilled fitter who is simply curious about a role with better hours and excellent earning potential, let’s have an informal chat first. Hit the apply button today or email charlotte.cruise@ganymedesolutions.co.uk to arrange an informal chat. I will personally review your application and be in touch within 48 hours to discuss your career goals. About Ganymede Solutions Ganymede Solutions Ltd specialises in Manufacturing, Infrastructure, Civil, Transportation and general Engineering recruitment on both a permanent and contract basis – for more opportunities like this one, visit our website. By applying you accept the terms of our Privacy Notice which can be found on our website. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
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Principal Recruitment Consultant
£32000 - 40000 per year Up to £5,000 Car Allowance
London
Principal Recruitment Consultant London (EC1Y 1AA) Up to £40,000 + £5,000 Car Allowance Uncapped Commission | Agile Working Build Your Future in Transportation Are you an experienced 360 Principal Recruitment Consultant looking for greater earning potential, genuine autonomy and the opportunity to build a specialist desk within a resilient, investment-driven market? The railway, bus and Transportation sector is undergoing continued investment, with operators and contractors focused on improving infrastructure, rolling stock, fleet modernisation, passenger experience and operational performance. This creates sustained demand for specialist talent across engineering, rolling stock, station management, customer service, facilities management and passenger services & presentation operations. We’re expanding our presence within this market and are looking for a recruiter who wants to build long-term client relationships, work on high-value roles and develop a specialist recruitment desk with significant scope for growth. Why This Opportunity? You’ll join an established Transportation team with a strong market presence, existing client relationships and the platform required to build and scale a successful desk. This is an opportunity for a Principal Recruitment Consultant to take ownership of a specialist market, develop strategic client partnerships and play a key role in the continued growth of the division. You’ll operate a full 360 recruitment desk, managing both business development and candidate delivery across predominantly contract-based recruitment opportunities, alongside permanent appointments where required. You’ll build relationships with rail operators, bus companies, contractors and transport service providers, partnering with clients to understand their workforce challenges and deliver specialist recruitment solutions. The market provides access to a broad range of disciplines, including engineering, rolling stock, station management, customer service, facilities management and passenger services & presentation operations. You’ll have the opportunity to develop a recognised specialism, build a strong market reputation and become a trusted recruitment partner within the sector. Leadership & Environment You’ll report into a high-performing Manager with nearly ten years’ experience within the business, leading with high standards, clear expectations and a strong focus on performance. As the division’s top biller, they bring proven strategies, market knowledge and practical experience in developing and scaling successful recruitment desks. This is a high-performance environment where consultants are expected to deliver, but are equally supported with the structure, resources and leadership required to succeed. A Market With Real Opportunity This role is defined by sector rather than geography, giving you access to a wide range of clients, roles and long-term recruitment opportunities. With a strong focus on contract recruitment, the market benefits from recurring workforce demand, ongoing investment and long-term partnerships. This creates the opportunity to build a resilient, high-performing desk with genuine earning potential over the long term. Backed by a Business Built for Performance Ganymede is one of the UK’s leading engineering and infrastructure recruitment businesses and you’ll benefit from full central support functions including Finance, Compliance, Marketing, HR, Internal Recruitment, Health & Safety, Fleet and IT. This infrastructure allows consultants to focus on what matters; building relationships, winning business and delivering results. We continue to invest heavily in technology, candidate attraction tools, sales enablement systems and a purpose-built CRM platform to support specialist delivery. Combined with structured progression, agile working and genuine autonomy, this is an environment designed for high-performing recruiters who want control over their success. What We’re Looking For We’re looking for an experienced 360 Principal Recruitment Consultant with a proven track record of building specialist recruitment desks within technical, engineering, infrastructure or operational markets. You’ll be commercially driven, confident developing client relationships and comfortable working in a delivery-focused, fast-paced environment. You’ll have the ability to win new business, develop strategic partnerships and grow a successful recruitment desk. For a confidential conversation about this opportunity, get in touch today! Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
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Night Shift Train Cleaner
£13 - 24 per hour
Peterborough
The Role: Night Shift Train Cleaner Location: Peterborough Sidings Pay Rate: £13.45 – £23.54 Temp to Perm opportunity! Looking for Stable Work With a Long-Term Future? If you're reliable, enjoy hands-on work and are looking for a role that offers genuine long-term prospects, this could be the opportunity for you. We're recruiting Night Shift Train Cleaners to join the team at Peterborough Sidings. While the role starts on a 6-month contract, it has been designed as a pathway into a permanent position for individuals who demonstrate the right attitude, commitment and work ethic. You don't need previous railway experience to apply. What matters most is your willingness to learn, turn up consistently and take pride in doing a good job. Full training will be provided from day one. The Role As part of the night shift cleaning team, you'll help prepare trains for service by ensuring they are clean, safe and ready for passengers each day. Your responsibilities will include cleaning the trains interiors to a high standard whilst working as part of a team to meet deadlines. The role will require you to follow safety procedures and rules, reporting any issues to team leaders on site. Taking pride in delivering a clean environment for passengers and colleagues is essential in order to contribute to the team’s overall goings. This role as a Night Shift Train Cleaner offers more than just a pay cheque. It provides an opportunity to gain valuable rail industry experience and work towards a permanent career within a stable sector. Pay rates include: £13.45 per hour Basic Rate. £20.18 per hour for Overtime and Rest Day Working. £23.54 per hour for Sunday Shifts. Pay increase after 12 weeks under AWR regulations. In addition, you'll receive: Full rail industry training as part of your PTS (Personal Track Safety) qualification/training. Opportunity to secure a permanent position with one of the UK's leading train operators. Who We're Looking For We're interested in people from all backgrounds who are willing to work hard and be part of a team. Have experience in cleaning, warehousing, manufacturing, logistics, hospitality, retail, or similar environments. Ideally, we are looking for individuals who enjoy practical, hands-on work, take pride in doing a job properly and are dependable and punctual. Although previous rail experience is benefial but not required we are looking for someone who can join contribute to an established team and take it to the next level! With the railway being a safety safety-critical environment, successful applicants must be able to pass a pre-employment medical/drug and alcohol screening in addition to passing their PTS if required. A standard right-to-work and compliance checks. Shift Pattern This is a night shift position operating across a 7-day roster therefore full flexibility is required. Hours: 22:00 – 05:00. Weekend working required. Overtime opportunities regularly available, subject to business needs. If you're looking for a stable role, the chance to learn new skills and an opportunity to build a long-term career within the railway industry, we'd like to hear from you. The Company You will joining a respectable company within the railway sector with an excellent record for employee development and inclusion. They are one of the most recognisable brands operating over 200 sites as they strive to provide exceptional passenger experiences to the million commutes, they are responsible for each day. Ready to Take the Next Step? If you’re interested in this opportunity, please apply with your CV or get in touch directly at michael.anderson@ganymedesolutions.co.uk. Suitable candidates will be contacted to go through the role in more detail, including responsibilities, team structure and progression opportunities. Successful applicants will be required to complete a standard rail medical and drug & alcohol test to begin employment. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
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Mechanical Service Technician
£20 - 20 per hour Overtime
South East London
Job Role: Mechanical Service Technician Location: London (Dartford area) Contract Length: 3 months rolling up to 12 months. Contracted Hours: Monday–Friday, 08:00am–16:00pm Pay: £19.50 per hour (PAYE) / £25.35 (Umbrella) Start: Immediate subject to medical & drug/alcohol screening. Hands-On Mechanical Service Technician Required! We are looking for a practical, hands-on engineering professional to join a fast-paced railway operation, specialising in overhauls, maintenance and repairs to CET tanks and associated equipment on trains in service. The Role and About You: Previous railway experience is not essential, making this a fantastic opportunity for anyone with a mechanical maintenance or engineering background looking to start a career in railway. You will undergo specialist training such as personal track safety training (PTS) and fleet engineering competencies, ensuring you are safe working in a live railway environment and understand the systems you will be working on. A Monday–Friday, 08:00am–16:00pm working pattern provides consistent hours and a strong work-life balance, whilst earning £19.50 p/h. Train passes will also be provided for travel to and from in-service maintenance call outs across the network. As the Mechanical Service Technician, you will be tasked with travelling across our client’s railway network within a mobile field-based capacity role to call outs for reported mechanical faults on trains in service to perform fault-finding, diagnose and repair CET tanks and associated equipment. Repairing leaks, valves, pumps, pipework, fittings, and other mechanical components. Conducting reactive and preventative maintenance safely and efficiently. Managing tools, parts, and stock efficiently and reporting further maintenance requirements. In terms of desired experience, our client is seeking to hire a mechanical biased skill set which demonstrates maintenance, fitting, overhauls, and repairs of mechanical components within an engineering environment. You will possess good awareness to health & safety, a positive attitude, be dependable, self-motivated, and able to work alone or in a team. Previous railway experience and PTS certification desirable but not essential – with full training provided. This is your opportunity to bring your existing mechanical skills into the railway industry and play a vital role in supporting one of the UK’s biggest train operating company networks. With no previous rail experience required, you will receive the support, training, and guidance to develop new skills while working in a key role that directly contributes to the health, safety, reliability, and comfort of passengers every day. Every repair you conduct helps keep trains running safely and to a reliable standard, making a genuine difference to the journeys of thousands of customers. Joining the railway industry also gives you the chance to build valuable experience and open the door to a wide range of future career opportunities. Whether you choose to progress within railway or take your skills further afield, this is a role that can provide a strong foundation for your future career, while giving you the opportunity to be part of a supportive, fast-paced team and an industry that keeps the UK moving. Company: A well-established UK based train operating company that are responsible for maintaining significant rolling stock fleet and equipment that is operational across a number of locations. The company has dedicated policies around employee wellbeing including wellbeing programmes & groups. Hybrid and flexible working options are available and other work-based rewards. Our client is an equal opportunities employer, which aims to foster a diverse and inclusive working environment. If you have any questions or need any special assistance throughout the application process, please do not hesitate to ask. Next Steps: Apply Now > Send your updated CV to brad.bayliss@ganymedesolutions.co.uk All applicants must pass a railway standard medical and drug & alcohol test before starting and may be subject to random testing whilst in position. Ganymede Solutions is an equal opportunities employer, welcoming applications from all suitably qualified candidates. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. If you require any adjustments to be made in the recruitment process, please let us know. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
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Crane Maintenance Engineer
£38000 - 55700 per year
Southampton
Crane Maintenance Engineer Dock Gate 20, Southampton £38,940 per annum (35-hour contract) £55,756 per annum (8 week ,42-hour average continental shift pattern) Overtime opportunities Permanent, Full-Time Hours of Work: 12-hour day and night shifts (6am to 6pm / 6pm to 6am) on an 8-week rotating continental shift pattern, averaging 42 hours per week, including weekends. Please note: This is a Safety Critical position. Key Responsibilities: Carry out maintenance, inspections, fault finding, repairs, and servicing of Rail Mounted Gantry (RMG) cranes and associated plant equipment. Maximise asset reliability and availability while meeting operational requirements. Complete engineering examinations and maintenance activities in line with company procedures. Maintain accurate maintenance, defect, and repair records. Use Freightliner IT systems effectively to support engineering activities. Support the training and development of apprentices and new team members. Work flexibly within your skills and competencies to support business needs. The role is approximately 70% electrical and 30% mechanical. Key Requirements: Recognised electrical apprenticeship or NVQ Level 3 (or equivalent). Experience with AC/DC motors, ABB drives, and industrial electrical systems. PLC experience, including Siemens S7 and CODESYS. Mechanical maintenance experience is desirable. Strong fault-finding and problem-solving skills. Ability to read and interpret electrical drawings and schematics. Full UK driving licence. Ability to work at height. Flexible, proactive approach with a strong safety focus. Why Join Us? Competitive Salary & Benefits Competitive pension scheme, paid breaks, and free on-site parking. Career Development and Progression Access to external training courses and in-house development programmes to support your career growth. Award-Winning Safety Culture Work within a business recognised for excellence, innovation, and high safety standards. Enhanced Family-Friendly Benefits Enhanced maternity and paternity pay. Employee Wellbeing and Support 24/7 Employee Assistance Programme (EAP), retail and gym discounts, Cycle to Work scheme, and a wide range of employee benefits. Additional Information Successful applicants will be required to pass a Safety Critical medical assessment, including drug and alcohol screening, and provide a satisfactory DBS check. Job Title: Crane Maintenance Engineer (internally known as Engineering Technician Grade A) Curious to Learn More If you have a background in a heavy maintenance environment or equivalent and are looking for a rewarding role in a new industry, we encourage you to apply. Hit the apply button today or email michael.anderson@ganymedesolutions.co.uk to arrange an informal chat. I will personally review your application and be in touch to discuss your current role and where this aligns with your career goals. About Ganymede Solutions Ganymede Solutions Ltd specialises in Manufacturing, Infrastructure, Civil, Transportation and general Engineering recruitment on both a permanent and contract basis – for more opportunities like this one, visit our website. By applying you accept the terms of our Privacy Notice which can be found on our website. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
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Dual-Skilled Technician
£55000 - 60000 per year Benefits
Hampshire
Dual Skilled Technician – Heavy Lift Equipment Location: Southampton Job Type: Permanent Salary : Circa £55kpa + Overtime + Benefits Shifts – continental shift pattern covering days & nights Looking for a hands-on engineering role where your electrical and mechanical skills will keep vital machinery and heavy lifting equipment maintained? Join within an experience engineering team within a busy intermodal transportation hub, working on a variety of machinery and heavy lift equipment. The Role Reporting to the Engineering Manager, you will maintain, service, fault-find and repair predominantly Liebherr lifting machinery & cranes. You will combine practical engineering expertise with disciplined safety and record-keeping standards, helping to keep machinery & equipment reliable, compliant and available for operation within this busy transportation hub. What You Will Get Annual earnings of around £55,000against your basic shiftsplus additional overtime often available allowing a total earnings of £60k +pa Structured technical development, including industry training, t safety training and progression modules Long-term career opportunities, including the potential to undertake higher-grade duties and progress towards supervision A competitive pension and employee benefits package, together with sick pay and leave provision A rewarding career with an award-winning teamthat is committed to helping you reach your potential Maintain, service, inspect, fault-find and repair heavy lift equipment Complete electrical and mechanical maintenance activities safely and to the required technical standard Follow engineering procedures, health and safety requirements and local safety policies Keep accurate and comprehensive maintenance, defect and repair records in line with company and legislative requirements Respond to reactive maintenance requirements quickly and professionally to ensure minimal disruption to operations Maintain high housekeeping standards to keep the yard & terminal clean, organised and safe Work collaboratively with colleagues in a safety-critical, 24/7 maintenance environment A relevant Level 3 engineering qualification Apprentice-trained or time-served engineering experience Practical experience in electrical and/or mechanical maintenance A strong commitment to safe working practices The ability to fault-find methodically and complete repairs to a high standard Clear communication skills and a reliable, team-focused approach Flexibility to work across a 24/7 shift roster What You Will Be Doing Maintain, service, inspect, fault-find and repair heavy lift equipment Complete electrical and mechanical maintenance activities safely and to the required technical standard Follow engineering procedures, health and safety requirements and local safety policies Keep accurate and comprehensive maintenance, defect and repair records in line with company and legislative requirements Respond to reactive maintenance requirements quickly and professionally to ensure minimal disruption to operations Maintain high housekeeping standards to keep the yard & terminal clean, organised and safe Work collaboratively with colleagues in a safety-critical, 24/7 maintenance environment What You Will Bring Knowledge of Liebherr equipment would be advantageous, but applications are also welcomed from any dual skilled engineering maintenance background including, maritime & ports, rail, heavy industry, HGV, aviation, industrial machinery, the Armed Forces or other safety-critical reactive engineering environments. Shift Pattern The site operates around the clock, so this position requires a flexible approach to working hours across a 24/7 shift roster, including days, nights and weekends. Overtime is available on a points system to ensure fair offering and shift cover is allocated across the team to allow for optimal use of holidays – e.g. 1 week block off across every 8 week rotation in addition to your allotted holiday allowance. About the company You will work for one of the largest maritime intermodal logistics operators in Europe, ensuring the equipment needed to de This appointment is subject to standard pre-employment checks, including employment references, a medical, drug and alcohol screening and a successful DBS check. Next Steps If you are a safety-conscious engineering professional who wants to apply your mechanical and electrical skills to heavy machinery maintenance, apply today or get in touch for an initial confidential conversation. An up-to-date CV is helpful, but it does not need to be perfect to start the discussion. Please contact me at - brad.bayliss@ganymedesolutions.co.uk Suitable applicants will be contacted to discuss the role, flexible working arrangements, benefits and longer-term career opportunities in more detail. About Ganymede Solutions Ganymede Solutions Ltd specialises in Manufacturing, Infrastructure, Civil, Transportation and general Engineering recruitment on both a permanent and contract basis – for more opportunities like this one, visit our website. By applying you accept the terms of our Privacy Notice which can be found on our website. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
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News and Insights
Project-Focused Staffing Solutions to Meet South Eastern Railwayʼs Workforce Demands
Project-Focused Staffing Solutions to Meet South Eastern Railwayʼs Workforce DemandsSouth Eastern Railway, a major train operating company in the South East of England, required a rapid recruitment solution to meet operational demands under the Service Quality Regime. The roles involved installing, maintaining and repairing train interiors including windows, seating and fittings while ensuring compliance with safety standards and passenger expectations. A specialist team of Interior Standards Operatives was provided to support the newly formed Service Quality Regime Interior Standards Team, delivering essential maintenance and repair work within train maintenance to uphold high interior standards.Our SolutionThe recruitment was completed within a short turnaround period to meet client demands and support the Service Quality Regime. Contractors were engaged on short-term rolling contracts, aligned to the client's Service Quality Regime audits and funding cycles. Initial Requirement: A team of 7 Technicians to start within 2 weeks, with ongoing talent pooling in place to support fluctuations in staffing needs throughout the project term. Additional Provision by Ganymede: Rail Standard Medical & D&A testing.Full rail depot PPE. Turnaround Time: 11 working days from client briefing to the first contractor cohort starting.Value Added Ganymede Connect - Ganymede held a briefing with the hiring manager to understand the candidate profile required and created a tailored solo interview suite on Ganymede Connect for candidates to complete video interviews. South Eastern Railway selected preferred candidates directly from the talent dashboard. This significantly reduced their usual time to hire, minimised management time spent conducting interviews, and reduced visitor numbers to a busy safety-critical site. Rail Specific Onboarding Support – Ganymede managed all onboarding tasks, including offers, right to work checks, medical and drug & alcohol testing, and PPE provision. Start dates were staggered across two weeks to support internal capacity for inductions and training at the depot. This ensured the full team was deployed compliantly and fully operational within three weeks of the initial briefing. Talent Pooling – Continuous screening and talent pooling have taken place throughout the project via the Ganymede Connect platform and project talent dashboard. This has enabled a rapid response to fluctuating needs and ensured staffing levels consistently meet project demands.Ganymede Connect makes the recruitment process so much easier. Having candidate interviews available to view remotely means the selection process becomes vastly more efficient. No longer do the interviewers have to be together in one place, reducing the need to coordinate diaries. Candidate interviews can also be tailored to answer specific questions relating to the assignment, making the selection process much quicker. Simply put, Ganymede Connect is a game changer for staff recruitment. D Paris Head of Fleet Engineering, South Eastern Railway.Looking for a flexible, project focused staffing solution tailored to the unique demands of the transportation industry?Get in touch with Ganymede today to discover how our specialist workforce solutions can help you meet operational requirements, improve service quality and maintain compliance, even at short notice.
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200 Years of Rail: A Frontline Focus
200 Years of Rail: A Frontline FocusAs the UK railway industry celebrates its 200th anniversary, it provides an opportunity to reflect not only on technological and infrastructural advancements, but also on the people whose work underpins the daily running of the rail network. Michael Dobson, who is our Recruitment Manager within the Transportation industry, heading our London office, shares his professional perspective on the evolution, continued relevance, and future of frontline roles in the sector. Drawing on his experience recruiting for positions such as train cleaners and customer-facing staff, he highlights the essential contribution these individuals make to the passenger experience and operational success of the railway.Through the Lens of the Frontline: Then and NowIn recent years, the importance of frontline roles has become more visible. Particularly during the COVID-19 pandemic, frontline workers remained active while much of the country came to a standstill, ensuring trains continued running and key workers could get to where they were needed most. This period highlighted the sheer dedication and resilience these roles demand, and began to shift public recognition toward the individuals behind the scenes.Train cleanliness, once an operational necessity carried out quietly in the background, is now a major focus for train operating companies. The bar for hygiene and presentation has risen sharply, with companies striving to meet the highest standards for both safety and customer satisfaction. At the same time, customer-facing roles have grown more complex and demanding. Staff must manage a wide variety of interactions - sometimes difficult ones - and provide a calm, clear presence during delays, cancellations, and busy travel periods. Their ability to communicate effectively and manage expectations directly impacts how passengers perceive their journey.Why Frontline Roles Matter More Than EverIn 2025, as more people return to regular commuting, these frontline roles have become more relevant than ever. Increased footfall across stations and trains means operators must deliver a consistently high standard of service, and this begins with having the right people on the ground.The reality of frontline work often includes tackling tough cleaning challenges, such as graffiti removal, waste left behind by passengers, and maintaining carriages in all weather conditions. Cleaners are the first line of defence in upholding quality and safety standards, often working through the night or in unpredictable environments.Customer service teams, meanwhile, must navigate a wide range of human behaviours. They are the face of the railway - responding to passenger needs, managing crowd control, and often delivering difficult messages during disruption. It’s a role that requires not just knowledge, but emotional intelligence, resilience, and professionalism.Train cleaning in progressSupporting the Frontline Through Communication and ConnectionRecognising the need to further support and celebrate these vital contributions, Ganymede has launched a new newsletter. This platform aims to keep the rail sector informed and connected by sharing updates, insights, and examples of best practice from across the network. In doing so, it creates space for valuable conversations about quality, workforce achievements, and opportunities to improve the passenger and employee experience alike.Looking Ahead: The Future of Rail RecruitmentLooking to the future, frontline rail recruitment is expected to continue evolving. Emerging technologies, rising costs of living, and increased competition from other sectors will shape how train operating companies attract and retain talent. Pay, benefits, flexibility, and training opportunities will all play a key role. However, what will remain constant is the critical importance of these roles within the industry.For those considering a career in rail, frontline positions offer more than just a job - they provide hands-on experience, comprehensive training, peer support, and the chance to develop valuable communication and customer service skills. These roles serve as an ideal entry point into a dynamic and rewarding industry, offering the opportunity to make a tangible difference every single day.As we celebrate 200 years of railway heritage, it’s the perfect time to turn the spotlight on the individuals whose efforts too often go unnoticed. Through this new platform and continued recognition, Ganymede is proud to support the voices, challenges, and successes of the frontline teams shaping the future of rail.Read our previous blog: Accelerating Action: Ganymede's Women in Rail Reflect on IWD and 200 Years of Railway Progress
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In Conversation With: Mark Dickinson, Regional Fleet Manager at East Midlands Railway
In Conversation With: Mark Dickinson, Regional Fleet Manager at East Midlands RailwayOur new In Conversation With series shines a light on industry leaders who share their insights, experiences, and contributions to the rail sector.To launch the series, we sat down with Mark Dickinson, Regional Fleet Manager at East Midlands Railway (EMR), who offers an exclusive look into the evolving world of train presentation, a crucial part of rail operations that ensures trains go into service in the best possible condition for passengers and stakeholders.Since the COVID-19 pandemic, cleanliness on trains has taken on an even greater level of importance. Mark discusses how EMR has enhanced its approach to cleanliness, built a dedicated department, and worked closely with partners such as Ganymede to deliver excellence across the network.What does your role consist of?“Train presentation is exactly what it says on the can. Our primary job is to clean trains and ensure they go into service in the best possible condition for our customers and stakeholders. Our team varies in size, with sites across the country where we provide train presentation services.I ensure we meet our standards and targets while keeping our teams trained, compliant, and working to their full potential. This involves focusing on current operations while also planning for future improvements in areas like innovation and development. At the heart of it all are the people who work for us. They do a tough job, and my focus is on supporting them, ensuring they have the right mindset, that their well-being is prioritised, and that they are equipped to perform at their best.”Achievements and highlights within train presentation for 2024“I joined the business around two years ago, and at that time, train presentation didn’t really exist; it was part of the fleet function. In the last 18 months to two years, we’ve developed a formal department with its own structure, including management systems and procedures. This has created an environment where people share ideas and feel confident in what they are doing.Despite the challenges of implementing big changes, we’ve achieved a lot in a short period of time. For example, we’ve seen a 20% increase in units and trains in the East Midlands fleet, and we’ve found ways to manage that. While it’s still a work in progress, we’ve made great strides. In just 18 months, the whole management team, including Simon Kelly, Head of our function, has accomplished a lot.”Key challenges faced within train presentation“One of the key challenges is adapting new ideas and concepts to fit into a very old system of work. Coming from an industrial background, the railway was a shock to the system as it operates very differently and within its own parameters.It’s fine to come in with new ideas and say we’re going to do it this way, but that doesn’t necessarily mean it will work. Challenging the status quo takes longer than expected. However, I think we’ve done well so far, and the culture shift is starting. In the next 12 to 18 months, we should be heading in the direction we want.”The value of partnership: EMR and GanymedeGanymede and EMR have built a strong partnership over the years, with collaboration playing a key role in delivering successful outcomes across fleet operations.“Ganymede’s workforce solutions and staffing have been a massive help. They have supported us by providing additional resources, and a big part of what we do relies on temporary recruitment.Ganymede has played a key role in this by ensuring due diligence is carried out upfront, assessing individuals to ensure they are comfortable with what we’re trying to achieve and our expectations. This has made the process seamless, with new staff ready to enter the training environment and integrate into the team. Compliance has been fantastic, and they fit in easily, coming in without preconceptions and fully understanding how we operate and what we want to achieve. This is down to Ganymede and the processes they use to prepare them.”Looking ahead: What’s next for train presentation in 2025?“It’s about identifying incremental changes we can make going forward and exploring how we can utilise Ganymede’s services more effectively, potentially across the entire function, not just within my sector. As a fairly new team and function within EMR, it’s important to ensure the fit continues, providing resources for our stakeholders and passengers while also maintaining the resources we need to succeed.”Final thoughts“From my perspective, when I joined this industry, there was a prevailing mindset among the train presentation crew and carriage cleaners, that they were ‘just cleaners’. Over the last 18 months, I’ve worked hard to change that mindset and culture, and I will continue to drive this message in the years to come. These individuals underpin the service we provide. Without their efforts, the rest of the business would likely struggle to function effectively.”Ganymede extends its thanks to Mark Dickinson for sharing his insights as part of our In Conversation With series. Mark regularly shares updates on train presentation and effective people management on LinkedIn — connect with him here.Thank youA huge thank you to Mark Dickinson for participating in the first edition of our In Conversation With series.We hope this insight into the industry has been valuable. This series will continue as a regular feature in our Transportation Newsletter, sharing expert perspectives on key topics and emerging trends across the supply chain.If you would like to take part in a future edition, please contact: Charlotte Cruise at charlotte.cruise@ganymedesolutions.co.uk or Michael Dobson at michael.dobson@ganymedesolutions.co.uk.
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Rail Transportation Newsletter - March 2025
Rail Transportation Newsletter - March 2025Ganymede is excited to launch the first edition of its Rail Transportation Newsletter, bringing you the latest trends and developments in the rail operations sector.Each edition will feature exclusive interviews with industry leaders, providing valuable insights into their expertise and the essential roles they play in keeping the UK rail network running smoothly.Stay informed with industry updates, expert perspectives and key insights.We hope you enjoy this first edition.This edition includes:Interview with Mark Dickinson, Regional Fleet Train Presentation Manager at EMRWomen in Rail OutreachStaffing TrendsSpotlight on our workforceSpotlight on SafetyRead the March 2025 Rail Transportation Newsletter hereAs always, we trust you will find the newsletter useful and engaging. If you have any questions or feedback after reading the first edition of Rail Transportation, please don't hesitate to get in touch using the form below.
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Our team at Terex found the Ganymede Connect extremely helpful towards filling one of our recent vacant roles. The video software gave us the opportunity to be involved right from the beginning and have increased visibility and control of the shortlisting process. The video screening was not only super-fast and efficient but also made the whole experience a lot more personal and interactive. I would definitely recommend it for any business and candidates who want to make the most out of the process
A Peake
HR Manager
Ganymede Connect makes the recruitment process so much easier. Having candidate interviews available to view remotely means the selection process becomes vastly more efficient. No longer do the Interviewers have to be together in one place, reducing the need to coordinate diaries. Candidate interviews can also be tailored to answer the specific questions relating to the assignment, making the selection process much quicker. Simply put, Ganymede Connect is a game-changer for staff recruitment
D Paris
Head of Engineering Services
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To find out more about our work in transportation or to contact our transportation recruitment team, simply fill in the form below and we will be in touch as soon as possible.