By Joe Prestedge, Head of Energy
Ganymede was chosen as the exclusive supplier to supply and manage a minimum of 250 smart meter engineers for SSE’s UK wide installation role out. SSE’s key business drivers were: to reduce risk, to reduce cost and secure supply of skilled smart meter engineers.
In our partnership with SSE, Ganymede is responsible for all recruitment, training and workforce management of our engineers. Ganymede’s safety first, safety always approach is focused on providing excellence in safety and satisfaction to the end customer. To achieve this Ganymede deployed our own operations team qualified and experienced in the smart metering industry.
Ganymede mobilised a dedicated team with fully qualified and technically experienced industry experts and support staff including; Operations Manager, Field Team Leaders, Account Manager, Resource team and Contract Administrator. This team is then provided back office support and monitored by our Health and Safety, Compliance, HR and IT teams.
Ganymede currently have over 50 engineers working and managed across the UK with our Operations Team to provide on site support and performance management of our teams. As part of our role in our partnership with SSE, Ganymede has been able to support in improving safety and standards across the workforce and to help provide efficiency and cost savings. Ganymede have maintained an excellent safety record on this contract and our defective installation rate is significantly within the parameters of the service level agreement.
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