Working Job Title: Fleet Manager
Reports to: Contract Manager/Project Manager
Location: British Embassy Baghdad, may be required to travel to other project locations on request of project manager.
Key Result Areas: Client and customer satisfaction in each area and all aspects of Service Delivery throughout the contract
Qualifications, Experience and Skills:
- Minimum of an NVQ 3 Motor Vehicle Maintenance/Mechanical Engineering or City & Guilds Motor Vehicle Technician’s Certificate - Part 3, Motor Vehicle Craft Studies - Parts 1, 2 and 3
- Minimum 5 years’ experience in the management of a vehicle workshop.
- IOSH qualified
- LOLER qualified
- PUWER & Pressure Systems Experience
- Be highly motivated, strong, confident and articulate. Be client facing and have good people skills and a sound communicator.
- Have a proven track record in the management of a large team in a busy and demanding environment.
- Substantial knowledge of the principles and construction of motor vehicles and the working of the major components. A thorough understanding of the operation and testing of petrol and diesel engines, both normally aspirated and turbo charged. Has a comprehensive knowledge of the operation, testing and repair of vehicle electrical/electronic systems, both hydraulic and pneumatic, have substantial knowledge of automotive air conditioning systems.
- The Fleet manager will have a minimum of 5 years’ experience in vehicle fleet management at all levels.
- Experience of managing armoured and soft skin vehicle & plant fleets in a hostile environment from both security and geographical perspectives. Specific experience will include: Armoured vehicle ECM power systems, Bobcat & Mercedes-Benz Minibuses,
- Planned and reactive maintenance management, including scheduling major servicing & minor refurbish/regeneration programs.
- Armoured vehicle maintenance, particularly up-armoured civilian vehicles such as Toyota Landcruiser and Nissan Patrol types
- Spares procurement in a challenging environment
- Stores management
- Commercial responsibility with at least partial P&L
- Working within an ISO 9000 compliant environment
- Understanding and appreciation of the underlying principles of ISO 14000 and ISO 18000 compliance. Have a comprehensive knowledge of Lean Engineering & Quality Inspection techniques
- Be computer literate in Microsoft Office, including Excel, Word and Outlook.
- Full driving licence including C+E, Fork Lift Truck Licence
- Holds valid or able to get UK SC clearance
- Excellent written and verbal English language skills
- Fork Lift Truck Instructor (desirable)
Core Responsibilities and Duties:
- Management and delivery of the contracted services.
- Effective commercial performance of the contract.
- Client liaison through regular meetings and reporting.
- Compliance with the Health and Safety at Works Act and Corporate HSE policies.
- Commitment of resources deployed to meet contractual requirements.
- Carry out training of Locally Employed / Foreign National Staff
- Management of all sub-contractors.
- Ensure all corporate and in-theatre policies are adhered to by all contract staff.
- Provide day to day management of all aspects of service delivery.
- Investigate faults and problems and advise on contract service delivery and related matters.
- Ensure all elements of the contract are performed in a commercially effective manner
- Provide the in-theatre interface to UK
- Supervise and ensure all contract support work is managed financially within budget.
- Provide a 24/7 Customer Focal Point service to mange the operational needs of the Client.
- Maintain a close relationship with the client through regular meetings
- Prepare and provide routine and ad hoc management reports as required.
- Participate in the Management of Health and Safety; in particular undertake regular inspections of Sites and sub-contractors
- Manage all in theatre manpower aspects of the contract
- Manage Expat, Foreign National and Local National staff leave rotations ensuring all tasks are covered at all times
- Order and maintain client owed parts, oils and lubes stocks.
- Ensure compliance with all FCPA and Bribery Act rules and regulations
- Train and develop all staff in relation to their tasks and responsibilities
- Possess strong cultural awareness with the ability to manage a diverse workforce in an open and fair way
- To maintain the serviceability of Armoured and soft skinned vehicles whilst undertaking technical, administrative, billing and client facing duties associated with the complete management of a vehicle maintenance facility.
- Carry out preventative and corrective maintenance, diagnostic fault finding, inspections and modifications to vehicles and Plant.
- Carry out lifting equipment inspections
- Stock management and forward planning to enable efficient and cost effective parts ordering whilst minimising risk of not having parts when required
- To provide an initial assessment of the condition of the armoured vehicle fleet, client maintenance facilities, stock policy and holdings, skills analysis of existing mechanics, and current maintenance systems.
- To prepare a clear strategy to address any shortcomings and to establish a comprehensive vehicle maintenance system that achieves the highest standard of service
- Ensure that the facilities, and those that work in the facilities, apply the principles of Quality, Health and Safety, COSHH, Engineering Hygiene, Risk Assessments and safe working practices in a hazardous environment.
- Rotational leave required to be flexible to the project requirements and may need changing with little notice in emergencies – flexibility required.
- Wearing of body armour (jacket & helmet) may be necessary when carrying out all duties
- Other tasks as designated by the Contract Manager and/or Project Manager in support of the contract
- Ensure that the good name of the Contracting Entity is upheld at all times
- Ensure compliance with Contracting Entity COBC and ethics policy including all FCPA and Bribery Act rules and regulations
- Travel to various locations covered within the contract (e.g. Middle East/Africa) to cover emergencies as requested by the Project Manager
- Not to conduct tasks outside of the contract scope without prior permission from the Project Manage
Additional Duties:
To complete training client and Contracting Entity staff on the following:
- LOLER & PUWER
- MHE Operator (for inspections)
- IPAF/PASMA (e.g. scissor lifts)
Salary package:
- £47.5k p/a (£3958.33 p/m)
- 3 weeks fully paid leave every 10 weeks spent on site
- All flights, visas, uniform, PPE, laundry, meals and single-occupancy accommodation provided free of charge